Home Testimonials Billy Torrence
Billy Torrence

September 28, 2001

Dear Gold Rush,

Recently I had a problem with my Gold Rush Trailer. The cargo access doors did not fit properly. I contacted your factory & was assured that misaligned doors were not up to your standards & the problem would be corrected. A transit company was dispatched to collect the trailer. Unfortunately, the trailer was damaged while in transit to the factory. The trailer has now been returned with the doors aligned, several upgrades completed & the transit damaged repaired. I wish to commend you & your employees for the timely & professional manner in which my complaint was handled. Gold Rush Trailers enjoy the reputation of being the best of the top end trailers. I expected the best from your trailer company & Glen Eckhart delivered the goods. He arranged everything that needed to be done & kept me informed as to the status of my trailer. He was courteous, efficient & friendly. As a matter of fact, in my dealings with your company each employee that I had contact with presented the impression that they were genuinely concerned to see that my needs were met

Sincerely, Billy Torrence